My wife and I purchased a new Daikin split system heat pump from Premier Ductless and have found the system and the experience of working with Premier to be excellent.
My needs were a little unusual, both in terms of the system configuration and the installation, Kris handled both very professionally. Our home was under a long-term renovation, as a result some of the system could be installed at the time of purchase while some was partially installed for us to complete later as the project allowed. Unlike other contractors we spoke with, Kris was more than happy to work with our needs, this made our renovation project much easier and saved us money.
We have been very happy with the performance of the system so far. Both the indoor and outdoor units are very quiet and nice looking, the ducted units mounted in the attic are virtually silent. The temperature control is FAR more even and consistent than any other HVAC system I have ever lived with, the house is always comfortable and fresh feeling with no noticeable temperature swings. We found the “remote” style thermostats a little confusing at first but are getting used to it.
We are looking forward to saving on our heat bill.
Thank you for the good work.
Todd M. - Lake Forest Park
Premier Ductless does amazing work with amazing products. The ductless unit has exceeded my expectations. It actually cools almost the entire house! My first summer bill for electricity was only $12 more than it had been the previous year's billing for the same month--and I ran the cooling almost every day! Buying this unit was the best decision I ever made.
Jackie W. - Federal Way
Premier Ductless understands the pros and cons of Mitsubishi, Daikin, and Fujitsu and were able to assess our home accordingly. Their recommendation, price point, and availablility were spot on with our needs and desires. We have enjoyed our ductless system immensely since April 2015. Our fall electric bill has lowered by $100 since we switched from baseboards to ductless.
We enjoyed working with Kris and Gene and would recommend their services to our friends and family.
David and Cheryl M. – Sammammish
Prior to selecting Premier for a ductless system installation we had 8 separate quotes completed by other very reputable companies. In many cases we did not feel the estimators were even listening to our hopes and desires with regards to the system and taking that into consideration when coming up with their equipment configuration plans.
In contrast to this, not only were Premier’s prices one of the most competitive, we truly felt that we were listened to like a friend or family and that you all were experts in the Daikin systems in which you truly believe in.
It was immediately clear that our desires were taken into consideration while balancing the requirements and limitations of the system we had installed.
We always choose contractors, who for us, we would consider as friends and you and everyone at Premier falls into that category.
We could not be happier with the performance of the system so far.
Please accept our sincere thanks to everyone at Premier. You are the only company that we would refer anyone to for their ductless system needs.
John and Kristi - Maple Valley
Premier Ductless has been a great company to work with. We recently had Ductless AC installed so we're not quite sure what our savings will be yet, but are sure we will save. We feel they really care about our satisfaction and they are quick to respond to our questions or concerns. We are glad we chose them and look forward to being comfortable in our home with heat and especially AC in the summer time.
Thank you for taking care of us.
Karl & Julie H. - Tacoma
We own a business with two locations and had been struggling with our heating and cooling needs for years. We finally decided last year to look into heat pump systems and contacted Premier Ductless after another business owner recommended them to us. Our first location is an older 1600 sq. ft. cinder block building with high ceilings, minimal attic insulation and forty feet of single plate glass windows along the front. We had two small electric heaters and no A/C in the building so we spent a fortune to keep it semi warm in winter and we roasted in the summer. We had Kris come out to give us some ideas and he suggested a ductless system with three wall mounted heads that would circulate the air around the large open space.
We had the system installed and it has truly changed the work environment at that location. Our heating bill is half what it had been before. We are toasty in winter and then during this past summer's heat wave the A/C gave our customers a pleasant place to do business.
We were so happy with the system that we had another installed at our second location and it's been a lifesaver there as well. It's very important to us that our customers are comfortable and Premier Ductless made that possible for us. Kris and his team were great to work with, getting the job done quickly and keeping their work areas clean which was important as we had some work done during business hours. We recommend Premier Ductless every chance we get and we always hear great feedback from those we've referred to them.
Thanks Kris for making our workdays so much more comfortable!
Dan M. - Commercial Customer - Puyallup & Tacoma